Monday, January 14, 2019

More Phoenix Time Needed in November

I guess you could say that we feel like we pretty much bought stock in Cummins for the month of November; just a waiting “game” with their Service Department.  It was good that they have the site called “Camp Cummings” where people can park with 50 amp electrical hook-ups available while their rigs are being worked on during the day.


What a paint job!



Some of the people that we met while staying in the customer lounge.


Leilla & Greg, from Michigan, who wanted to know everything about boondocking.




Juliana, from California, who was having work
done on her Class B


We did, however, have to stay at a motel for one night as the work done on the coach needed the batteries to be disconnected.  This was definitely not good for us, or our cat, Abby.   She didn’t sleep so no one else did either.  That next day after another test drive of 6 miles was done on the coach, we got the okay that the check engine fault did not come back on.  (Note:  All of this work is being done to correct a problem.)  We were pretty pumped because all of our waiting time spent in the customer lounge area was going to come to an end. Kay actually cried from happiness! 

The 7 days spent at the dealer in November (plus the days we spent in October) was getting to wear on us.   But, little did we know that when getting on the road - after a mere 67 miles – we were going to get the dreaded “check engine” fault . . . again.  Yikes!!!!!  No way are we turning back to Phoenix just yet!  So, we continued our journey to Quartzsite and from there called Cummins to set up an appointment for the following week - after we had our foggy windows repaired.


We finally arrived in the Desert.






A much needed appointment to have our windows repaired.   They look like new and we highly recommend this company (based out of Lake Havasu City).









All windows were fixed in their parking lot in Quartzsite.


If you spend any time in Quartzsite you’ll come to find that there is perhaps someone in the area who can help you with a problem. And Jeff did find Dave’s Diesel Diagnostic Service on Main Street in Quartzsite for just that reason.  The way Jeff looked at it, he was going to do the leg work on just what needed to be done by Cummins in Phoenix before we got there.  






It was the best $100 we spent.  Jeff came away with detailed printout on the coach – from Cummins software - which gave us information on just what needed to be done to correct the problem. 
  
·        Fault Code 1878 – The after treatment diesel particulate filter outlet temperature sensor was not working with engine operating conditions

·        Fault Code 1667 – the after treatment diesel oxidation catalyst inlet temperature sensor was not working.
This information was emailed to the Service Manager and when we got back to Phoenix for another three days, Cummins installed a new after treatment jumper harness and all new after treatment temperature sensors.  the coolant level sensor was wired incorrectly.  They even determined that the ground strap on the engine block was missing.  Isn’t that odd? 

 We’re good now and even better because we are on the road back to Quartzsite.  No check engine fault messages coming up on our message board either.  One of the bits of info we found were that our ISL 8.9 is only operating at 27.5 percent!   We are happy campers - finally leaving the Phoenix area.
      
     


Hugs to all!

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